Customer service has always been an extremely important part of doing business. I mean it wouldn’t be much of a business without customers, right? So we do what we are supposed to do. We are professional and we always intend to make our customers happy. But what if we added a little something more to the mix?
What if we aim to create an “experience” for our customers. I mean we will always do our best to please them with the services we offer but who’s to say we can’t give them some good “old fashioned” customer service. Perhaps we can go back to the basics. We can put more focus on friendly yet professional greetings, genuine concern, and most of all a comfortable and positive environment.
Here at Sal’s we want to provide our customers with only the best quality auto repair and also the comfort of a team who is more than willing to help answer questions, go over insurance estimates, and also help set up tow trucks and rental cars.
We know that getting in an accident is a scary thing so if you need us to sit down with you and go over every detail, we can do that. If you are in a hurry and would prefer it be short and sweet, we can do that too. We understand people may handle this situation differently but we promise to do our best to help get you and your vehicle through it.